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Deliveries and returns
Transporting your package
Packages are usually shipped to D-1 (any order received before 9am is shipped the next day), and delivered within 48-72 hours (postage time in parcelsimo) after receiving your payment. The standard shipping modes are
- Letter: this method of shipping does not include a mail tracking number, our company cannot be held responsible if the parcel were to be lost by the Post Office, no refund could be claimed accordingly.
- sends in Colissimo followed, delivered without signature. Delivery within 48 hours with tracking number
Whichever shipping method you choose, we will provide you with a link as soon as possible that will allow you to track the delivery of your parcel online.
Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into one order. We cannot group two separate orders and you will have to pay the shipping fee for each of them. Your package is shipped at your own risk, special care is taken to the package containing fragile products.
Packages are oversized and protected.