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Shipping & Returns
Transporting your package
Parcels are usually shipped on D + 1 (all orders received before 9am are shipped the next day), and delivered within 48-72 hours (delivery time in colissimo) after receipt of your payment. The standard shipping methods are
- Letter shipment: this method of shipment does not include a tracking number of the post, our company can not be held responsible if the parcel had to be lost by the Post, no refund could be claimed to us accordingly
- send in Colissimo followed, handed without signature. Delivery within 48 hours with tracking number
Regardless of the shipping method chosen, we will provide you as soon as possible a link that will allow you to track your parcel delivery online.
Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to consolidate your purchases into a single order. We can not group two separate orders and you will have to pay the shipping costs for each. Your package is shipped at your own risk, special care is taken to the package containing fragile products.
Packages are oversized and protected.