Deliveries and returns
The transport of your package
The parcels are generally dispatched to D + 1 (any order received before 9am is dispatched the next day), and delivered within 48-72 hours (postage period in colissimo) after receipt of your payment. The standard shipping methods are
- Sending in Letter: this mode of dispatch does not include a number of follow-up of the post office, our company can not be held responsible if the parcel had to be lost by the Post office, no refund could be claimed to us accordingly
- sent in Colissimo followed, delivered without signature. Delivery within 48 hours with tracking number
Whatever the chosen shipping method, we will provide you as soon as possible a link that will allow you to follow the delivery of your package online.
Shipping costs compinclude packaging, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your purchases in a single order. We can not group two separate orders and you will have to pay shipping costs for each one. Your package is shipped at your own risk, special care is given to the package containing fragile products.
Packages are oversized and protected.